Blackbox HD-C600 Plus/Q5000 can’t login Icam Server

Some Blackbox HD-C600 and Q5000 purchased in 2014 June only show “DHCP Login Successfully”, ICAM login successfully msg is missing in 2015 April ,Internet connection is no problem, Why that happens ?

If Blackbox HD-C600 Plus and Q5000 have that problem ,means probably the box’s ICAM account is missing during the usage !

Before confirm that,you can check on your side first :Go menu-X-Function ,and click login .If it shows “Fail to login”,check your Internet connection again,if no response,and back to login page ,you need contact supplier for support to find back the ICAM account !